Dubai: A developer delivering a promise via a WhatsApp message? A few property owners in Dubai are finding that this has come to cost them quite a bit.
It was last year that a developer with a soon-to-be-handed over project at JVC (Jumeirah Village circle) informed property owners that any of them hit by a job loss or salary cut due to the pandemic would be offered lenient terms on their pending payments. A senior official with the developer sent messages to owners over WhatsApp saying any concerns they have will be addressed immediately.
One owner had lost her job mid last year and was placed in a tight spot when it came to getting a mortgage on the apartment. The owner duly sounded out representatives from the developer, and one of them wrote back: ‘We will not charge you any penalty for late payment in case of delay [of] mortgage as we discussed.’ This was in August last year.
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